On November 1, during our segment on L’Altra Ràdio (Ràdio 4, RNE), Javier Otero and Marcos Montero, Head of Marketing and Digital Transformation at IThinkUPC, discussed the evolution of chatbots in the business sector as well as the corporate platform Coloq.ia, developed by IThinkUPC.

During the program, they explained how chatbots have evolved from being tools designed for specific tasks to versatile platforms that boost business efficiency by 30% to 50%.

Coloq.ia is IThinkUPC’s solution to help companies provide their employees with centralized, fully customized artificial intelligence capabilities tailored to their needs. This platform enables the creation of bespoke chatbots for each department, delivering optimal functionalities for every use case and maximizing the usefulness and accuracy of the responses.

The platform’s name, Coloq.ia, refers to the concept of “colloquy,” as the chatbots can engage in dialogue and communicate with each other to carry out complex tasks in a coordinated manner.

If you want to learn more about this platform, we invite you to listen to the L’Altra Ràdio podcast (minute -43:15).